Senior Service Advisor

Steelbro (M) sdn bhd · 📍 Bali · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
MYR 3500 - 4500

Steelbro (M) sdn bhd is looking for a highly skilled and experienced Senior Service Advisor to join our team in Bali. In this role, you will be responsible for providing expert advice and guidance to our customers, ensuring their satisfaction and loyalty. You will work closely with our technical team to deliver exceptional service and maintain our high standards.

If you are passionate about automotive services and have a strong customer service background, we would love to hear from you. Join us and be part of a dynamic team that values innovation and excellence.

This is a full-time position, and the selected candidate will be based in Bali, Indonesia.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

  • Provide expert advice and guidance to customers regarding vehicle maintenance, repairs, and upgrades.
  • Assist customers in making informed decisions about their vehicles.
  • Coordinate with the technical team to ensure timely and efficient service delivery.
  • Monitor customer satisfaction and address any concerns or complaints.
  • Maintain accurate records of customer interactions and service provided.
  • Stay updated with the latest automotive technologies and industry trends.
  • Promote and upsell additional services to increase customer satisfaction and revenue.
  • Ensure compliance with company policies, procedures, and industry regulations.

    • 🎓 Kualifikasi & Syarat

    Kualifikasi:

  • Bachelor's degree in Automotive Engineering, Mechanical Engineering, or a related field.
  • Minimum of 5 years of experience in automotive services, preferably in a senior advisory role.
  • Strong knowledge of various vehicle makes and models.
  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and meet tight deadlines.
  • Proficiency in English, both written and spoken.
  • Knowledge of Indonesian language is a plus.
  • Valid driver's license and clean driving record.

    • 🛠️ Keahlian

    Automotive expertisecustomer servicetechnical knowledgeproblem-solvingcommunicationteamworkleadership
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